FAQs for Device Manufacturers


Working with UPA
UPA partners with AMR/AMI device manufacturers and AMI networking firms to complete large-scale installation programs for utilities and municipalities. The following questions are designed to answer inquiries these entities may have regarding our capacity to assume part of or all of the installation process.

If you need clarification or would like to submit an RFP to us, please contact our bid department

What device manufacturers has UPA partnered with?
We have partnered with nearly all manufacturers serving the utility meter and AMI network installation markets.

What type of installations does UPA perform?
We specialize in installing water, gas and electric smart meters, as well as load cycling/load control devices, demand response devices, in-home displays and programmable thermostats (PCTs). We also manage AMI network installations.

What program components do you offer as part of a deployment?
You can review our deployment model for full details, but our programs typically include:  

  • Customer marketing & communications
  • Call center support
  • Installation scheduling & logistics
  • Local hiring initiatives
  • Comprehensive training programs
  • Standardized fleets & uniforms
  • Detailed reporting options
  • Inventory management

What is UPA’s process for bid submission support?
Our senior staff is heavily involved in bid support. We support our partners through the preview, bid submission and presentation stages. 

Do you have referenceable partner accounts?
Yes, we would be pleased to provide partner references from successful deployments upon request.

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